GloriaFood, the restaurant ordering platform, is reaching end of life. The service update on gloriafood.com says: "GloriaFood will reach end of life on April 30, 2027."
This page is mostly about the website. If GloriaFood built and hosts your restaurant's website, plan for that website to need a new home too: the notice sets out nothing separate for it. Below: how to tell whether that is you, what to copy while the site is still up, how to keep your domain, and where the site can go next.
The date, and what Oracle says about a replacement
The notice says GloriaFood "will reach end of life on April 30, 2027" and that "Oracle does not offer a direct replacement for GloriaFood products and services". It names FoodAmigos instead, which it describes as "a restaurant technology provider that offers online ordering and related solutions". Until the end date, it says: "We remain committed to supporting existing customers through this date."
The notice does not say what happens to a hosted website on that day, so do not wait to find out. If your GloriaFood admin or an email from GloriaFood names an earlier date for your account, plan to that one.
Is your website on GloriaFood, or only the ordering button?
GloriaFood does two different jobs for restaurants, and the end of life means something different for each.
- A website GloriaFood generated for you. GloriaFood's Website Generator builds a restaurant site from the details you gave it, with ordering built in. Its page says: "We grab the information you provide us about your restaurant and automatically generate SEO-wise content." If that is how you got your website, check whether GloriaFood still hosts it. If it does, plan for the site and its ordering to need a new home: the notice says nothing about what happens to hosted websites.
- An ordering button on a site made somewhere else. If your website is on Wix, WordPress or Squarespace, or a designer built and hosts it, and GloriaFood only handles your ordering, the site itself is hosted elsewhere. The ordering is what needs replacing; ask whoever runs the site whether anything else on it relies on GloriaFood.
Not sure which you have? Ask whoever set up the site, or look in your GloriaFood admin for a website you published there. A possible signal: open your home page in a desktop browser, view the page source, and search it for fbgcdn.com. Pages GloriaFood generated have been seen loading files from fbgcdn.com/websites, and pages that only embed its ordering from fbgcdn.com/embedder. That is a signal, not proof: confirm who hosts the site and what it relies on before you decide what to replace.
Copy what is on the site while it is still up
Do this now rather than next April. A site you can still open is the easiest thing to rebuild from.
- Your menu. Every dish with its description and price, section by section, in a document or spreadsheet. Screenshots are a quick backup, but you will want the text when you rebuild.
- Your own photos. Save the pictures of your food, your dining room and your team that you took. The Website Generator page says "We've added beautiful images", so some pictures on a generated site may not be yours. Check that you have the right to use a picture before you reuse it.
- Hours, address, phone and delivery area. Write down exactly what the site says today, holiday hours included.
- The words people know you by. Your about text, any awards or press you mention, and the answers to the questions customers ask most.
Keep your domain
Your domain is the address your Google listing, your printed menus and your regulars already use, so keep it through the move.
- Find the account it lives in. Log in to the company you pay for the domain (the registrar). A public domain lookup (RDAP or WHOIS) shows the registrar's name, though it often hides the owner's details. If you cannot find the account, or GloriaFood or a reseller set the domain up for you, ask them now to confirm it is registered to your business and how you get access.
- Keep it renewed. Turn on automatic renewal and keep it on through and after the move, and make sure the contact email on the account is one you read.
- Find out who runs its DNS. The registrar and the company that answers for the domain's DNS records are not always the same. The domain's nameservers tell you which one to change records at.
- Write down the current records before changing anything. Email records in particular: if your email uses this domain, those records have to stay as they are when the website moves.
- Switch the website records last, then test. When the new site is ready, point the website's records at it, keep the rest, and check the site and your email both still work.
Choose where orders go next
Ordering is a separate decision from the website. GloriaFood's notice names FoodAmigos, and other online ordering services publish their own offers for GloriaFood restaurants. Whichever you look at, check the fee per order, the card processing fee, and whether it gives you a plain link you can put on a website you own.
FyneSite does not take online orders. When you edit a FyneSite site, you can add a link to whichever ordering service you choose.
Rebuild the website on FyneSite
Describe your restaurant in the box at the top of this page, with the kind of food and the town, and FyneSite shows you a draft website built from that description. Save it, then add your dishes, hours, the photos you saved and a link to your new ordering service.
Looking at the draft is free, and nothing is saved to an account or published until you choose to keep it. Publishing on a fynesite.com address is free; your own domain is a paid plan, with current prices on the pricing page.
FyneSite does not copy a GloriaFood site for you yet, so you bring the menu and photos across yourself. FyneSite is not affiliated with Oracle or GloriaFood.
